All the answers in one place

Checkout our answers to some of the most common questions from our customers.

📦 Shipping & Returns

Below are some common questions about shipping, returns and exchanges.

How long will it take to receive my order?

Most orders are shipped out within 4-5 business days. In times of high volume please allow up to 10 business days for your order to arrive.

After your order is expertly printed in-house and shipped, you will receive an email confirmation with the tracking information.

How can I track my order?

The status of your order can be looked up by logging into your account using the email account used to place the order. Account login can be found in the navigation.

You can also find your order status by clicking the View Order Button in your order confirmation email.

Once your order ships, you’ll receive an email with tracking information. If you don’t see it, check your spam/junk folder or contact us for assistance.

What is your return/exchange policy?

Every item we produce is custom-printed in-house specifically for you. Due to the custom nature of our products, we are unable to accept returns or exchanges unless your item arrives damaged or there is an issue with the quality of the garment.

Order cancellations and changes are free within the first 48 hours of purchase.

Please refer to our Refunds & Exchanges Policy Page for more details.

Do you ship internationally?

Currently, we only ship within the U.S., but we’re exploring international shipping options for the future.

🛍️ Products

Below are some of are common questions about our products

What size do I need?

All items in our shop are true to size. If you need specific measurements for a product we carry that information can be found on each product page under the description.

How should I take care of my apparel?

Care instructions can be found on each product page under the description.

Why are there faint lines or rectangular imprint on my shirt?

We take extra care in the preparation of our garments, pre-pressing them to flatten the fibers for an ideal graphic application surface. If you notice lines, spots or a rectangular imprint around the graphic upon arrival, don't worry.

This is a normal part of our printing process and will fade after the first wash.

✨ General Questions

Below are some of are common questions about our products

How can I collaborate with Philly Sports Shirts?

We love working with athletes, artists, and local businesses. Visit our Collaboration Page to send us a request.