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Delivery, Refunds & Replacements

Delivery Process

  • 90% of our orders are shipped within 7 business days.
  • More than a half of our orders are shipped within 3 business days or less.
  • Estimated arrival of item is between 5-10 days after purchase.
  • Your order will be shipped by USPS, FedEx or DHL.

Replacement, Refund & Return Policies

  • Philly Sports Shirts stands behind all of their products. However, we do understand that there are times where your expectations may not be met.
  • If the product that you purchased is damaged during transit or does not meet your expectations, a product replacement will be sent out immediately, free of charge.

Replacement, Refund & Return Requirements

  • Our replacement, refund & return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a replacement, refund or return.
  • To be eligible for a replacement, refund or return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Replacements, refunds and returns are not offered on any purchases that are made by mistake, or if the item you ordered does not fit according to industry standards.

Non-Replacement, Non-Returnable & Non-Refundable Items

  • Unfortunately, we cannot accept any replacements, returns or issue any refunds on gift cards or on-sale items.

How To Request a Replacement, Refund or Return

  • Use the form on the contact us page or email us a customerservice@phillysportsshirts.com to request your replacement, refund or return.
  • Within 3 business days of your request, we will notify you of the approval or rejection of your request.
  • You may be asked to provide pictures to show proof of damage in your replacement, refund or return request.
  • Failure to follow these steps listed above will invalidate your request for a replacement, refund or return. The decision will up to Philly Sports Shirts on whether or not to proceed with your request.

Replacement Process

  • Upon receipt of your request for a replacement, we will review and notify you with the resolution.
  • If approved we will ship out a replacement order free of charge. 

Refund Process

  • Upon receipt of your request for a refund, we will review and notify you with the resolution.
  • If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within thirty days.

-Philly Sports Shirts

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